When people think of supply chain costs they generally think of the costs of the physical processes associated with the supply chain

There are however huge hidden costs associated with the way that information is managed. If these are not visible, and acted upon in a timely and sensible manner then huge extra costs are incurred and your customer satisfaction drops.

Information waste leads to increased costs and occurs across all supply chains. People get the wrong information, papers are lost, huge amounts of time are spent finding things and inefficient processes are developed to counter for the lack of an enabling technology to do it right the first time.

This waste occurs throughout the supply chain. No segment misses out: Product Design, Supply, Product details, Manufacturing, Project management, Logistics, Customer and safe working environments are all impacted in different ways.


Every company has systems that manage these elements of the supply chain, some basic, some sophisticated. These systems are transaction based and don't reflect the conversations that take place to execute the transaction. This means that crucial things get lost, critical people don't get told, processes have to be expedited and extra time and costs get added to the process.

Bringing all these conversations and interactions into one place and having this information available to the appropriate people will save you money, stress, heartache and improve your business partner loyalty.

Now there is a way to address these issues and significantly reduce this waste. viisConnect. Click on the sidebars to find out how you can reduce waste in the different areas of your supply chain.